Product Update Policy

Understand how AnyInspect updates our products to provide customers with the best experience and the least hassle.

1. Scope

This policy has been prepared to provide a clear understanding of how AnyInspect manages updates to its products, including:

• The Mobile App — available on Apple iOS (via the App Store) and Android (via Google Play) devices to field inspectors. Built with React Native and Expo, the mobile app is the primary tool inspectors use to record video walkthroughs, capture photos, and review AI-generated reports on-site.
• The Web Dashboard — available at app.anyinspect.ai to office staff, property managers, and administrators for managing inspections, reviewing AI-generated reports, scheduling, invoicing, and team administration.
• The Marketing Website — the public-facing website at anyinspect.ai providing information about AnyInspect's services, pricing, industry-specific landing pages, and inspection type information.

Updates may relate to the functionality, performance, availability, or security of the products. AnyInspect is an AI-powered building inspection platform that supports 16 UK inspection types across 10 industry verticals, and we are committed to continuously improving our products to deliver the best possible experience.

2. Web Dashboard

AnyInspect delivers updates to the Web Dashboard using a Continuous Delivery process. Updates are deployed automatically via Coolify when changes are pushed to our GitHub repository. This means that updates are rolled out as soon as they are ready, often multiple times per day.

Deployments typically take only a few minutes to roll out, and customers do not typically experience any downtime or service degradation during this period. In the rare event that scheduled maintenance is required, customers will be notified in advance.

Feature updates and significant changes are communicated via in-app notifications as they are made available, typically several times a month. Minor improvements, bug fixes, and security patches are deployed continuously without individual notification.

3. Mobile App

To provide inspectors with the best field inspection experience, AnyInspect releases new updates to the Mobile App on both Apple iOS (via the App Store) and Android (via the Google Play Store) platforms.

Significant changes are communicated by email one week before the update is deployed to all active AnyInspect field users. Updates are deployed to devices on a rolling basis: inspectors will receive the update at varying times throughout the release period, as is typical for App Store and Google Play distributions.

Other updates (each a "Minor Update") are made from time to time as required and are not individually communicated to customers. These may include bug fixes, performance improvements, security patches, and minor UI refinements. Inspectors are encouraged to enable automatic app updates on their devices to ensure they always have the latest version.

4. Marketing Website

The marketing website at anyinspect.ai is updated on a continuous basis as new content, landing pages, and improvements are published. These updates are deployed automatically and do not affect the functionality of the Mobile App or Web Dashboard. No customer notification is provided for marketing website updates.

5. Security Updates

AnyInspect takes the security of its platform seriously. Security patches and vulnerability fixes are prioritized and may be deployed outside of normal release cycles across all products. Critical security updates are applied as soon as they are available, and customers will be notified if a security update requires any action on their part.

6. Contact Us

If you have any questions about this Product Update Policy or AnyInspect's update practices, please contact us:

• Email: [email protected]
• Address: Helveton Limited trading as AnyInspect.ai, 1111B S Governors Ave #99667, Dover, DE 19904, United States